Privacy

Cross & York Privacy Policy

[TODO: full privacy policy to be drafted by Cross & York's counsel. The sections below are placeholders that should be reviewed and replaced.]

What we collect

Through the case evaluation form, we collect: your name, email, phone number (optional), service era, a brief description of your situation, and how you found us.

Sensitivity

Veterans submitting service- and health-related information deserve careful handling. Although Cross & York's website is not a HIPAA-covered channel, we apply HIPAA-adjacent practices to limit access, transmission, and retention of submitted information.

How we use your information

To respond to your inquiry and assess case fit
To follow up by phone or email about next steps
For internal record-keeping required by professional rules

What we do not do

We do not sell personal information.
We do not share your information with third-party advertisers.

Retention and deletion

[TODO: specify retention schedule consistent with state bar client-file rules and Cross & York document retention policy.]